Frequently Asked Questions

All Khirki art prints use 380 GSM primed cotton canvas with GREENGUARD-certified, non-hazardous inks, stretched on real wood frames. We're fussy about this because we're the manufacturer — the canvas, the wood, and the inks all pass through our own hands before they reach yours. The prints are fade-resistant and built to last for years, and all our wood comes from environmentally friendly sources.

Yes — we print with GREENGUARD-certified inks on 380 GSM primed cotton canvas for vibrant, true-to-image colours, and our reviews keep repeating the same line: "looks exactly like the picture." But don't take the reviews' word for it — before your piece ships, we send you photos and videos of your actual painting on WhatsApp, so there are no surprises when you open the box.

Yes. Every framed canvas arrives with pre-installed hooks and hangs directly on a nail, straight out of the box. Unpack, hold it up, hammer one nail — done. No framing shop visits, no assembly.

Our canvas prints are completely waterproof — just wipe them with a damp cloth, the same way you clean your TV or furniture. Dust the frame and moulding now and then, and that's it. The only rule: keep petroleum-based products and harsh chemicals away from the print.

Canvas art is printed on 380 GSM cotton canvas stretched on a wood frame — ready to hang and best as a focal point. Gallery wall sets combine multiple smaller frames for a curated look. Wallpaper murals cover the full wall in panels for a complete transformation. All three are custom-made to your size, so the real question is the look you want — and we're happy to help you decide on WhatsApp.

Yes — customization of design, size, and frame is free on all wall art. This is the advantage of buying directly from the factory: your wall doesn't have to adjust to our catalog; our catalog adjusts to your wall. Send your wall dimensions or a reference photo on WhatsApp and we'll adapt the artwork to match your space.

Yes — as a direct manufacturing facility, we can print your own image, family photo, or custom design on premium canvas in any size, with free customization of frame and finish. Share the image on WhatsApp first — we'll honestly tell you whether the resolution can hold a large print, and recommend the best size for it.

As a general rule, artwork should cover 60–75% of the empty wall space above furniture — a 24×48 inch piece suits a standard 3-seater sofa wall. If you're unsure, do what hundreds of our customers do: send us a photo of your wall with rough measurements on WhatsApp, and we'll recommend — or custom-make — the exact size.

Yes — since every piece is made to order, we share photos and videos of your actual finished painting on WhatsApp before dispatch. You approve it, then it ships. Honestly, it's our favourite part of the process — the moment a customer sees their piece for the first time.

No, we're prepaid only — and let me explain honestly why. Every single piece is made fresh for you after you order; nothing sits in a warehouse. Your painting doesn't exist yet when you pay for it — we print it, stretch it, and frame it for your wall specifically. That's also why we send you photos and videos of your actual piece on WhatsApp before it ships. You're not paying a stranger blindly; you're commissioning a workshop that's been doing this for 30 years.

We accept all major prepaid payment methods through our secure payment gateway — UPI, credit and debit cards, net banking, and wallets — with full data-safety protocols. No Cash on Delivery, because every piece is custom-made to order (more on that just above).

Orders are usually dispatched within 24 hours, and delivery takes 2 to 7 days across India depending on your pin code, via express shipping partners. Every piece is packed by the same team that made it — we'd rather over-protect your painting than rush it.

We don't offer direct international shipping through the website — checkout won't accept a foreign delivery address. But in select cases we can help arrange it. Message us on WhatsApp with your location and requirement, and we'll honestly tell you what's possible.

We offer a 100% refund or replacement for any transit damage or manufacturing defect on arrival — no lengthy claim process. Because every piece is custom-made for you, we can't accept returns for change of mind on size or colour — which is exactly why we share photos and videos of your actual piece before it ships, so you order with complete confidence.

You're fully covered — a hassle-free 100% refund or replacement for any transit damage or manufacturing defect. Send us photos on WhatsApp and we'll sort it out quickly. We've spent 30 years building this reputation; we're not going to argue with you over a damaged corner.

Khirki is a direct manufacturing facility with 30 years of experience — MSME-registered and GST-registered in more than 10 states across India. And a personal note from me: I know that paying in advance on a website you just discovered takes trust. That's why we show you your actual piece before shipping, keep thousands of verified reviews public, and answer WhatsApp personally. Hundreds of interior designers and architects source from us regularly — they did their due diligence, so you don't have to start from zero.

Yes — all our wall art, frames, and wallpapers are proudly made in India, in our own facility, backed by 30 years of manufacturing experience and thousands of completed interior projects. When you buy from Khirki, you're buying from the people who actually made it.

Yes — hundreds of interior decorators, architects, and artists across India source from Khirki for their projects. As a direct manufacturer, we handle bulk and custom orders for homes, offices, hotels, cafes, and restaurants. Message us on WhatsApp with your project details for trade pricing — project work is where our customization really shines.